Shipping Policy
This Shipping Policy explains how we process and ship orders placed through our website. By placing an order with us, you agree to the terms below.
Order Processing & Delivery Time
All orders are processed and delivered within 5–10 business days from the time the order is placed. This timeframe covers both order processing (preparing and packing your order) and transit time to your delivery address.
Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders or encounter unforeseen delays (e.g., carrier delays, weather events, or supply issues), delivery may take longer than stated. We will notify you by email if there is a significant delay affecting your order.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery address. We offer free shipping on all orders over $100.
Shipping Destinations
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Shipping Address
Please ensure your shipping address is accurate and complete at checkout. Trade Fuel is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible at info@trade-fuel.com - we cannot guarantee changes once an order has entered processing.
Lost, Stolen, or Damaged Packages
Trade Fuel is not liable for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your order arrives damaged or you believe it has been lost or stolen, please contact us at info@trade-fuel.com within 7 days of the expected delivery date so we can assist you in filing a claim with the carrier.
Delays
While we make every effort to meet estimated delivery timeframes, shipping times are estimates and not guaranteed. Trade Fuel is not responsible for delays caused by the shipping carrier, customs, weather, or other circumstances beyond our control.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us at info@trade-fuel.com as soon as possible. We can only accommodate changes or cancellations before an order has been processed for shipment.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Trade Fuel
Email: info@trade-fuel.com
Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.